This pandemic has greatly affected most businesses today, including ours. We have been trying to keep it going for the past few weeks, but our resources are now short. Furthermore, we can’t meet our business demands including our employees’ pays, delivery backlogs, and monthly dues.
That’s when we decided to move our office and relocate into a smaller space to save more from our rental space. But with the number of goods and equipment we need to move, we can’t do this by ourselves without seeking help from a professional provider offering relocation services in Singapore like Yi Yun Movers.
I immediately searched for their website to check their services and offers. I also want to clarify some things before we hire their services for our relocation. Good thing that they have a section for frequently asked questions (FAQs) on their page. Here are some of my questions that were instantly answered:
- How should we pack our things? – They said that we should only worry about our valuables that should be packed in carton boxes. Their expert office movers in Singapore will take the rest of the process. They’ll gather all the boxes and wrap them for safe moving. They’ll also do all the lifting for us!
- What if I don’t have carton boxes? – Yi Yun Movers provide their customers with packing materials such as OPP tapes and carton boxes. They’ll deliver these items to our office as soon as I confirm my booking with them. These boxes are refundable too! I must return them in good conditions after our relocation to have my initial deposit refunded.
- Can they also move huge workstations and machines? – Aside from small boxes, they can also dismantle bulky office stations and equipment. They will also reassemble these to our new workplace and ensure that the machines are still in their best shapes.
- What if I need other packing materials for our valuables? – They can also provide bubble wraps, wardrobe boxes, newsprints, and ribbed paper rolls to further protect our belongings. I just need to request these special packing tools beforehand that have extra charges on top of their relocation services.
- How do I request a quotation from them? – Yi Yun Movers provide several ways on how I can contact them. I can either send them a message via SMS, send them an email, or message their social media page. I can also click the “Get a Quote” button found on their website. But I decided to call them directly on their mobile hotlines.
My call was instantly answered by their helpful representative who I enquired about our request for a moving quotation. She gave me options to either get it after an actual site survey of their office movers or I can just send them the details through our call or via email.
She recommends getting an actual survey of our office so they can properly assess our moving requirements and provide us with an accurate quotation for their relocation services. However, due to the current health crisis, I just sent them photos of our office items and equipment that will be moved via email.
I also included in my email other moving details such as the number of items to be relocated, as well as the quantity of carton boxes we’ll be needing to pack our things. They also requested me to include in the email the best time their office movers can come to start the relocation and if there’ll be any long distance pushing or staircase use involved.
I also mentioned about the equipment that requires their dismantling and assembling services. I sent them photos of our office machines and shared some guides I found online on how to dismantle them. They requested these details so they can properly quote my relocation needs.
Aside from moving and relocation, their accommodating representative also mentioned about their offered storage and disposal services for their customers in Singapore. We have also availed of their disposal services for some bulky office furniture that won’t fit in our new office. We also have some extra boxes in our old storage room that need to be discarded after moving out.
As soon as we received their quotation, we were then scheduled for our relocation. Their expert office movers delivered professional services just as what we’d expect from them. They ensured the safety of our things from packing, delivery, up until they were settled in our new office. Moreover, they also cared for our safety by keeping our things completely wrapped and clean. They lived up to their promise and we had a great time working with their company.
